September 2018 quarter spotlight on a winning topic: reasons why employees leave

  • Published: 15 Oct 2018

The September 2018 quarter spotlight topic will be reasons why employees leave — the winning topic from the Best Spotlight Topic Competition, held at the recent NDS Outside the Box 2018 Conference.

Employee retention is a key concern for the sector. In the FY 2017-18 on average, 1 in 5 permanent disability support workers, and almost 1 in 3 casual disability support workers, left their employer.

The 2014 NDIS Disability Support Providers employee survey conducted by the National Institute of Labour Studies found the most common reason workers gave for leaving the disability sector was ‘moved house or location’ (17%). This was followed by ‘to find more challenging work’ (13%), ‘to achieve higher pay’ (8.5%) and ‘the job was too stressful’ (8.5%).

This Workforce Wizard data collection asks about the experience in your organisation, as perceived by an experienced manager or human resources practitioner.

Based on consultation with users, we ask separately about:

  • people recently employed (6 months or less)
  • longer-term employees.

  • We also ask about the flip-side – what encourages people to stay?


    a) For people who were employed for 6 months or less and left in the last quarter, what do you think were the main reasons?

    Please think about dissatisfaction drivers related to the job, factors related to individuals (such as people retiring) and/or anything symptomatic of the industry at large.


    b) For people who were employed for more than 6 months and left in the last quarter, what do you think were the main reasons?

    Please think about dissatisfaction drivers related to the job, factors related to individuals (such as people retiring) and/or anything symptomatic of the industry at large.


    c) What do you think are the main reasons your employees choose to stay?